Soft skills trainer

Bengaluru, Karnataka, India | Learning and Development | Full-time

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Odessa is a U.S. company with offices in Philadelphia, USA and Bangalore, India. Our leasing solutions power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for clients that drive the economy through equipment and fleet leasing: IT, healthcare, transportation and more. We believe that great outcomes and customer satisfaction are everything. It’s what drives us to turn bold ideas into transformational solutions for leasing and loan management. By combining digital technologies with what works across a diverse customer base, we use an agile approach to co-innovate with clients to help them solve their toughest problems.

As the largest technology provider in the leasing industry, Odessa provides a feature-rich ERP solution with broad integrations across top CRM, G/L, tax, credit, and leading enablement applications. As a complete Platform, Odessa delivers a total solution for commercial lending companies, driving the future of asset finance. With best-in-class functionality, extensible architecture and a suite of value-added features and services, Odessa helps companies transform their business operations.

 

Roles & Responsibilities:

  • Assesses training and development needs through surveys, interviews, focus groups, and communication with managers.
  • Work as a learning partner to ensure we continue to raise bars in terms of quality of training for different workstreams.
  • Work on employee experience -Onboarding and soft skill training program across the organization, in consultation with the department heads, including the assessment methods
  • Embracing different styles of training techniques, including e-learning, tutorial sessions and coaching.
  • Design training courses and content necessary to meet training needs
  • Define ROI on every training program delivered
  • Able to inspire and leads others to achieve challenging results.
  • To develop good working relationships with colleagues and other internal departments.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Previous experience of 4-6 years
  • Open and approachable management style.
  • Prior experience leading Behavior training/soft skills is a MUST
  • Report ROI, measurable impact to the business
  • Confident, articulate and clear communication skills with all level of employees
  • Expertise in designing learning content based on business needs
  • Strong verbal and written communication skills, in addition to strong presentation and listening skills.
  • A self-starter who works autonomously; “player/coach”.