AVP, Delivery Management

Bengaluru, Karnataka, India | Delivery | Full-time

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Odessa is a U.S. company with offices in Philadelphia, USA and Bangalore, India. Our leasing solutions power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for customers that drive the economy through equipment and fleet leasing: IT, healthcare, transportation and more. We believe that great outcomes and customer satisfaction are everything. It’s what drives us to turn bold ideas into transformational solutions for lease and loan management. By combining digital technologies with what works across a diverse customer base, we use an agile approach to co-innovate with clients to help them solve their toughest problems.

As the largest technology provider in the leasing industry, Odessa provides a feature-rich ERP solution with broad integrations across top CRM, G/L, tax, credit, and leading enablement applications. As a complete Platform, Odessa delivers a total solution for commercial lending companies, driving the future of asset finance. With best-in-class functionality, extensible architecture and a suite of value-added features and services, Odessa helps companies transform their business operations.

At Odessa, we’re committed to bringing innovation, creativity and customer-centricity to enterprise applications for the leasing industry. Since 1998, we’ve been working hard to push the established technology norms and are serious about what we do. But we also like to have fun – in fact, we run our company with that principle in mind every day. One of our core values is ‘enjoyment’.

Primary role:

The AVP / VP, Delivery Management will be responsible for the strategic direction, leadership and delivery of all consulting services initiatives at Odessa. This will involving developing and managing consulting services that complement Odessa’s core software delivery services, including in the Cloud and Digital Transformation space. This will inform the entire customer lifecycle, including sales support, solution delivery and post-production services.
The AVP / VP, Delivery Management will also serve as a key stakeholder and thought leader in the evolution of Odessa’s overall platform, working with organization’s technology leadership to drive the long-term product roadmap. He/she will constantly look for white spaces in Odessa’s overall service offering and will also drive global service innovation, leveraging industry best practices (people, technology and process) to improve service quality.

What you'll do:

  • Own the financial and operational performance of the Odessa consulting services team
  • Build out teams and practices where necessary to fill white spaces in Odessa’s overall service offering with a particular focus in the Digital Transformation and Cloud (SaaS) space
  • Develop a roadmap and operational strategy for consulting services in partnership with Odessa’s overall software services business
  • Partner with the sales organization in the construction of account management opportunities to strengthen the pipeline and maximize in-year revenue
  • Engage with technical stakeholders to translate complex business requirements and customer feedback into recommendations that drive product strategy and roadmap
  • Drive post-production revenue to grow customer accounts and relationships
  • Enable continuous process refinement to operate a scalable overall software services business that has experienced a 40% CAGR for the last 3 years

Basic qualifications::

  • 18+ PS-based experience with significant exposure to BFSI verticals especially lending / leasing space
  • Leadership experience managing teams that are at least 150-people strong
  • Experience managing a range of implementations (small, medium, large) concurrently in diverse geographies
  • Proven track record in P&L and financial management
  • Extensive experience working in Digital and Cloud technologies
  • Deep understanding of engineering best practices (TDD, BDD, CI/CD, etc.) and AGILE methodologies

Preferred qualifications:

  • Experience to enterprise-grade lending solutions
  • Experience managing a SaaS / PaaS offering
  • Hands-on experience with the management of emerging technologies

Our commitment to you:

  • Your entrepreneurial spirit and vision will fuel opportunities for career advancement
  • You'll make a difference for some pretty impressive brands; Odessa serves many of the world's leading financial institutions
  • Opportunities for regular learning through training, assignments and collaboration with experts across the company
  • We're a Microsoft.NET shop and our solution is built atop a world class technical framework - we'll always keep you on the most current .NET tech
  • Exposure to a leading FinTech solution and the latest applications of technology in the world of financial services
  • You'll gain access to a dynamic industry, worth more than $1.2 Trillion in the United States alone; check out resources on the North Americanand global markets